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000167_news@newsmaster….columbia.edu _Tue Feb 3 12:26:30 1998.msg
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From: fdc@watsun.cc.columbia.edu (Frank da Cruz)
Newsgroups: comp.protocols.kermit.misc
Subject: Re: user winmodem problems
Date: 3 Feb 1998 17:26:26 GMT
Organization: Columbia University
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References: <6b7apr$62p@bgtnsc03.worldnet.att.net> <6b7bhh$nc3$1@apakabar.cc.columbia.edu> <6b7i8s$b3h@bgtnsc01.worldnet.att.net>
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In article <6b7i8s$b3h@bgtnsc01.worldnet.att.net>,
<mgibby@worldnet.att.net> wrote:
: First of all thanks for your help.. I have tried the listing below
: with no success. It has to be the modem because on another machine
: and modem it works. The prefix needed is 80,, It doesnt seem to
: dial the first digit with tone, seems to go right into pulse. Makes a
: click click sound, and no connection
:
It is quite discouraging to find that computers are sold containing
modems that are (a) not really modems at all, and (b) come with no manual.
And (c) are often not even identifiable by make and model. The modem and
computer company get your money, and the support is pushed to other people
(like us) who have no idea what the modem is, and therefore how to fix the
problem, if indeed it can be fixed -- bear in mind that most modern internal
modems, and especially winmodems -- are designed with cheapness as the top
priority; correct operation is probably very low on the priority list. Once
the money has changed hands, the modem has served its purpose.
Of course we will still try to help. My first advice is to read Chapter 5
of "Using C-Kermit", 2nd Edition, which explains all about dialing prefixes
and so on. Pay special attention to the section on PBXs on pages 107-108.
Make sure you have given all the relevant SET DIAL commands to K95 so it
knows how to dial the number. In particular, try:
SET DIAL PBX OUTSIDE-PREFIX 80W
(not "80,,") and see if that helps. Of course, correct operation of "W"
depends on your modem (whatever it is) and your PBX, and your modem's ability
to recognize the PBX's dialtone. If you still have no luck, please follow up
by sending email to kermit-support@columbia.edu.
- Frank